Terms of service

[Last Updated: 03/02/2026]

OVERVIEW
This website is operated by Archies Footwear Pty Lt.d. Throughout the site, the terms “we”, “us” and “our” refer to Archies Footwear Pty Ltd. Archies Footwear Pty Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

When processing your personal data, it is possible that third parties may use technological tools, including artificial intelligence.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Archies Footwear Pty Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Archies Footwear Pty Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support.nz@archiesfootwear.com.

By consenting to Archies Footwear Pty Ltd’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages. You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided. We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’ We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at https://archiesfootwear.co.nz/pages/contact-us for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy at https://archiesfootwear.co.nz/policies/privacy-policy to determine how we collect and use your personal information.

SECTION 22 - DIGITAL GIFT CARDS 

 (Effective Date: January 6th, 2025)

These Terms of Service (Terms) govern the purchase, use, and redemption of Archies Footwear digital gift cards (Gift Cards) issued for use in New Zealand. By purchasing or using a Gift Card, you agree to these Terms. If you do not agree, please do not purchase or use a Gift Card. These Terms are subject to, and do not limit or exclude, any rights you have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable law which cannot be limited or excluded.

1. Definition of Gift Card

Gift Card: A digital gift card is a prepaid, stored-value card that can only be redeemed through the Archies Footwear NZ website.
Non-transferable: Gift Cards are non-transferable and cannot be redeemed for cash except as required by New Zealand law.

2. Validity Period

Gift Card Expiry: Gift Cards are valid for three (3) years from the date of purchase. This meets the minimum expiry period required under standard New Zealand gift card law.
After this period, any remaining balance will be forfeited.

3. Fees

No Fees: Archies Footwear does not charge any fees for maintaining, activating, or using a Gift Card balance.

4. Redemption

Online Use: Gift Cards can only be redeemed on the Archies Footwear NZ website by entering the 14-digit code during checkout.
Multiple Transactions: Gift Cards may be used across multiple transactions until the balance is exhausted.
Purchases Exceeding Balance: If your purchase exceeds the value on your Gift Card, the remaining amount must be paid using another accepted payment method.
Restrictions on Purchase:
– Gift Cards cannot be used to purchase other gift cards.
– Archies Footwear may refuse, cancel, or hold any Gift Card transaction if fraud, misuse, or a breach of these Terms is suspected.

To enquire about your Gift Card balance, please visit the Archies Footwear website or contact customer service.

5. Refunds and Faulty Cards

Faulty Cards: If a Gift Card is faulty or fails to work as intended, you are entitled to a remedy under the Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA). This may include a replacement or refund.
No Refunds: Gift Cards are non-refundable and cannot be exchanged for cash except where required by law.
Refunds to Gift Cards:
- If you change your mind and return an item, the refund will be issued back to the same Gift Card. Change of mind refunds do not change or extend the original expiry date. The expiry date remains three (3) years from the date of purchase. 

– If you return a faulty item purchased with a Gift Card, the refund will be issued as store credit or to a new Gift Card.

6. Liability

Limitation of Liability: Archies Footwear is not responsible for loss, theft, damage, or unauthorised use of a Gift Card after delivery (including email or digital wallet delivery), except where required by New Zealand law.
Lost or Stolen Cards: If your Gift Card is lost or stolen, please email customer.service@archiesfootwear.co.nz with proof of purchase. Replacement is not guaranteed and may be provided at our discretion.
Incorrect Information: Archies Footwear is not liable for errors caused by incorrect details supplied by the purchaser (such as incorrect email addresses).
Technical Issues: Archies Footwear is not liable for delays or failures caused by technical issues, including email delivery delays or website errors.
Gift Card Value: Archies Footwear is not responsible for discrepancies in Gift Card balance unless caused by our error.
Force Majeure: Archies Footwear is not liable for failure to fulfil these Terms due to events outside our control, such as natural disasters, system outages, or government restrictions.

7. Payment Methods for Gift Cards

Excluded Payment Methods: Gift Cards cannot be purchased using Buy Now, Pay Later (BNPL) services, including but not limited to services such as Klarna and PayPal Pay in 4. Any such attempted transactions may be cancelled.

8. Privacy and Data Security

Archies Footwear is committed to protecting your personal information in accordance with the Privacy Act 2020.
Any information collected during the purchase or redemption of a Gift Card will be managed in accordance with our Privacy Policy, including how we collect, store, and use your personal data.

9. Governing Law

These Terms are governed by New Zealand law and are subject to the jurisdiction of New Zealand courts.
Archies Footwear may update these Terms to comply with changes in New Zealand legislation. Updated Terms will be available on our website, and continued use of a Gift Card constitutes acceptance of any revised Terms.

10. Contact Us

For questions or assistance with your Gift Card, please contact our customer service team via live chat or email customer.service@archiesfootwear.co.nz.

SECTION 23 - PROMOTIONS & SALES

PROMOTION DETAILS - Archies $100 Gieveaway

1. By participating in the Promotion, each participant fully and unconditionally agrees and acknowledges that these terms and conditions are binding. 

2. The promoter is Archies Footwear, ABN 164 576 854, located at 486 High Street, Echuca, Victoria, 3564, Australia (Promoter). 

3. The Promotion commences at 11:00AM (NZDT) Monday 17 February 2025 and closes at 11.59PM (NZDT) Sunday 16 March 2025 (Promotion Period). 

4. Entry is open to New Zealand residents only, who are 18 years of age or older at the time of entry. 

5. Employees of the Promoter, immediate family members of any employee, and any associated company or agency of the Promoter are not eligible to enter. 

HOW TO ENTER 

6. To enter, participants must:

• Answer the following question in 200 characters or less:
  “How would you describe wearing Archies to someone who has never worn them before?”
  
  

• Complete the form
  
  

Participants may submit one (1) entry per purchase during the Competition Period. Responses must adhere to the word limit and be the participant’s original work. Entries must be original, creative, and relevant to the competition theme.

DRAW AND PRIZES

7. This is a game of skill; chance plays no part in determining the winners

8. Entries will be judged based on the following criteria: Creativity (50%), Relevance to the question (30%), Clarity of expression (20%)

9. The decision of the judges is final, and no correspondence will be entered into regarding the outcome. Entries that exceed the word limit, contain inappropriate content, or do not address the question will be disqualified.

10. The judging will take place at 101 Moray Street, South Melbourne VIC 3205 at 2:00PM (NZDT) Monday 17 March 2025.

11. Each winner will receive a $100 Archies Footwear voucher to be used on www.archiesfootwear.com.au in the form of a unique, single-use code.

12. The total prize pool is valued at up to $500 NZD (RRP inc. GST.)

13. The winner/s of this promotion will be notified via the email address they submitted their response to within 7

business days of the draw. In this email the winner/s will be sent instructions regarding how to redeem their prize. 

14. Gift voucher prizes will be provided to winner/s via voucher codes which are to be redeemed at the checkout at www.archiesfootwear.com.au only. Gift voucher prizes are non-transferable, non-refundable, and cannot be sold or exchanged for cash. Not redeemable with Archies Footwear stockists.

15. Once the prize winners are deemed by the Promoter to have complied with these terms and conditions of entry, the Promoter will deliver the relevant prize within 28 days of the winner/s entry being verified and accepted. 

16. The prize/s must be claimed by 11:59PM NZDT Wednesday 9 April 2025.

17. The Promoter reserves the right to alter the rules of the competition at any time, subject to regulatory approval.

  

Privacy
18. Personal information collected through this competition is handled in accordance with Archies Footwear’s Privacy Policy, available here. By entering the competition, entrants consent to their personal information being used for the purpose of administering the competition and, where agreed, for marketing communications.

Liability
19. The Promoter is not responsible for:

• Lost, delayed, or misdirected entries due to technical disruptions or network issues.
  
  

• Any tax liability incurred by the winner.
  
  

The Promoter’s decision regarding any aspect of this competition is final and binding, and no correspondence will be entered into.

General 

20. The Promoter reserves the right, in its sole discretion, to cancel, terminate, modify or suspend this competition and/or provide an alternative prize.

21. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred. 

22. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant: a. fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter's satisfaction; b. tampers with or benefits from any tampering with the entry process or the operation of the Promotion; c. submits an entry which in the Promoter's opinion is not in accordance with these Conditions of Entry; d. acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or e. engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion or Promoter. This includes where entrants use multiple names or addresses to register multiple entries. 

23. The Promoter and associated agencies and companies shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with any prize/s except for any liability which cannot be excluded by law. 

24. Any disputes relating to the conduct of the promotion or the claiming of a prize are to be resolved by the Promoter in their absolute and sole discretion and subject to applicable law or direction of a relevant authority. 

25. The Promoter’s decisions in relation to the Promotion are final and no correspondence will be entered into.

26.  This competition is governed by the laws of Victoria, Australia.

Monthly Post Purchase Survey Competition

Promoter: The Promoter is Archies Footwear Pty Ltd (ACN 164 576 854) at 456 High Street, Echuca, VIC, Australia 3564

Eligibility
Entry is open to New Zealand residents aged 18 years or older.

Entry Method
To enter, participants must:

• Make a purchase on archiesfootwear.co.nz during the Promotional Period; and
  
  

• Complete the Post-Purchase Survey.
  
  

Completion of the survey equals one (1) entry into the competition for the relevant month. Only one (1) entry is permitted per person, per purchase.

Prize Details
One (1) winner will receive one (1) pair of Arch Support Jandals in the winner’s choice of colour and size, to the value of $40 (NZD), plus shipping.

The prize:

• Must be redeemed within five (5) business days from the date of the winner's notification.
  
  

• Cannot be exchanged for cash or any other product.
  
  

• Is subject to availability of the selected colour and size at the time of redemption. If the selected colour or size is unavailable, the Promoter will offer alternative options of equal or lesser value.
  
  

Promotional Period
The competition runs monthly, with each Promotional Period starting at 12:01am NZDT on the first calendar day of the month and closing at 11:59pm NZDT on the last calendar day of the same month.

Winner Selection
The prize winner will be selected by random draw conducted at Level 1, 101 Moray Street, South Melbourne, Australia, at 3pm (AEDT) on the first business day of the month. The winner will be notified via email within five (5) business days of the competition closing.

If the winner does not claim the prize within the redemption timeframe, the Promoter reserves the right to redraw and select a new winner.

Delivery of Prize
The prize will be shipped to the winner's nominated address within New Zealand. Delivery is included as part of the prize.

Privacy
Personal information collected through this competition is handled in accordance with Archies Footwear’s Privacy Policy, available here. By entering the competition, entrants consent to their personal information being used for the purpose of administering the competition and, where agreed, for marketing communications.

Liability
The Promoter is not responsible for:

• Lost, delayed, or misdirected entries due to technical disruptions or network issues.
  
  

• Any tax liability incurred by the winner.
  
  

The Promoter’s decision regarding any aspect of this competition is final and binding, and no correspondence will be entered into.

Governing Law
This competition is governed by the laws of New Zealand.

Black Friday 2025

Promotion Eligibility

This offer applies only to purchases made through our official online store between 10:00 AM NZDT Monday 24 November 2025 and 11:59 PM NZDT 1 December 2025.

Promotions:

• Buy any 2 pairs, get $10 off
  
  

• Buy any 3 pairs, get $30 off
  
  

• Buy any 4 pairs, get $40 off
  
  
  
  

• Offer excludes gift cards, clearance items, and third-party products.
  
  

• Discount applies automatically in your cart, no code required.
  
  

• Limited to one discounted transaction per customer or household.
  
  

• Discounts cannot be applied retrospectively to previous orders or combined with any other offer, clearance, sale or discount code.
  
  

• The number of pairs eligible for this offer is capped at 10 pairs per customer or household.
  
  
  
  

Standard Returns Policy

Nothing in this policy limits your rights under the New Zealand Consumer Law. If a product is faulty, unsafe or not as described, you’re entitled to a repair, replacement or refund, and we’ll cover any reasonable return costs. 

• 60-Day Return Period: All footwear purchased from our official online store can be returned within 60 days of purchase. If you purchased from a retailer, the retailer’s  specific returns policy will apply.
  
  

• Return Options: You can choose from the following return options regardless of item condition:
  
  

• Exchange: Free exchanges.
  
  

• Store Credit: Free Store credit in the form of a discount code for our online store.
  
  

• Product Refund: Refund for the product only, minus return postage costs specified below.
  
  

Return Postage Costs

Return postage costs are based on the number of pairs returned:

• 1-2 pairs: $8.25
  
  

• 3-4 pairs: $13.50
  
  

• 5-6 pairs: $17.50
  
  

During the Black Friday promotion, we are committed to providing a seamless return experience. Our standard Return Policy remains in effect, with the following additional considerations which apply to all purchases made during the Black Friday Promotion Period.

Refunds and Discount Recalculation

1. If one or more items from a discounted order are returned, the promotional discount will be proportionally recalculated and deducted from any refunded amount.
   
   

• Refunds apply to product value only and exclude original shipping fees.
  
  

• If a return causes your order to fall below a discount tier (e.g., from 4 items to 2), your refund will reflect the lower eligible discount. For example, if you return one pair in a four-pair order that received a discount of $40, we’ll apportion $10 of the discount to each pair in the order, and your refund for the pair you return will be reduced by $10.
  
  

• We will not apportion discounts or modify our standard return shipping policies for refunds governed by your rights under the New Zealand Consumer Law.
  
  

1. Returns During Peak Periods
   Due to high seasonal volumes, please allow up to 15 business days for return or exchange processing for purchases made during the Black Friday period. Refunds provided under the New Zealand Consumer Law will be provided within mandated time periods.
   
   

2. Order Modifications and Cancellations
   Orders placed during the Promotion Period cannot be modified once confirmed. Cancellations before dispatch are subject to approval and operational constraints. We cannot guarantee reapplication of the promotional discount for a subsequent order.
   
   

Right to Amend or Withdraw Offer
We may amend or withdraw this promotion prospectively and before you place an order. Any orders placed prior to any change or withdrawal of the policy will be honoured. 

Reference to other Terms

We collect and handle personal information in accordance with our Privacy Policy. When processing your personal data, it is possible that third parties may use technological tools, including artificial intelligence.

These Black Friday Promotion Terms operate alongside our standard Terms of Service.

To the extent of any inconsistency, the terms that provide the greater rights under the New Zealand Consumer Law will prevail.